Todos los módulos

Módulo · Centro de clientes

Tu portal. Tu marca. Menos seguimientos.

Los clientes ven facturas, ofertas, contratos, suscripciones y tickets. También noticias, FAQ, guías y avisos de estado – opcionalmente en tu dominio.

Lo que tus clientes resuelven solos

  1. 01

    Facturas y ofertas

    PDF, factura electrónica y estado de pago en el portal. El cliente abre una oferta sin buscar un correo.

  2. 02

    Contratos y suscripciones

    Contratos y suscripciones activos, incluida la cancelación. El cliente ve qué está en marcha.

  3. 03

    Tickets

    Las solicitudes salen del portal y llegan a soporte con todo el historial.

  4. 04

    Noticias

    Avisos a tus clientes, por marca. Mantenimiento y novedades aparecen donde ya inician sesión.

  5. 05

    FAQ

    Preguntas frecuentes con categorías y búsqueda. Escribes la respuesta una vez y el portal la muestra antes del ticket.

  6. 06

    Guías

    Paso a paso, por ejemplo para la configuración. Un tema abre la guía correcta.

  7. 07

    Estado

    Estado en vivo de servicios e incidencias. El cliente ve qué pasa antes de llamar.

  8. 08

    Tu marca, tu dominio

    Logo, colores y dominio propio opcional. Para el cliente es tu sistema, porque lo es.

The 15 questions people ask about this module first.

Can my customers open the portal on my domain?

Yes, optionally on your domain, with your logo and colours.

What does the customer see, and what not?

Invoices, quotes, contracts, subscriptions and tickets, plus news, FAQ, guides and status. Internal notes stay hidden.

Can customers download invoices themselves?

Yes, including PDF and e-invoice, and the payment status.

Is there an FAQ only for customers?

Yes. The customer FAQ is part of the centre. The internal knowledge base stays with the team.

Can I publish how-to guides?

Yes. Step-by-step guides open in the centre, for example for setup.

What are status messages?

Short live notes about an outage or maintenance. The customer sees the state before they call.

Can I post news to every customer of one brand?

Yes. Customer news is per brand and shows where that customer signs in.

Can customers open a ticket themselves?

Yes. The request lands in support with the customer history attached.

Can customers cancel a subscription?

Yes, through the path in the centre. You see the status at once.

Several people on the customer side?

Access belongs to the customer. Invoices and tickets stay on that company.

Does it work on a phone?

Yes. The centre is a website, not an app-store requirement.

Does it fit a UG with one brand and a GmbH with another?

Yes. Brands stay separate. Each customer sees the brand they buy from.

Does it replace my PDF emails?

You can still send the document. Afterwards the customer finds it in the portal without searching the inbox.

What does the centre cost?

€19 a month as a module, or inside Start together with CRM and accounting for €49.

Do my customers need yet another password pile?

There is one login with password reset. After that, documents, FAQ and status sit in one place.